Frequently asked questions

Why won’t my regular doctor see me for an auto injury?

Many doctors avoid auto injury cases because payment can be delayed for months or years, and legal issues may be involved. This is common even among caring providers.

What is a third-party claim?

A third-party claim is when you file an insurance claim on someone else’s auto insurance, typically the at-fault driver’s policy.

Will I have to pay out of pocket for treatment?

Our doctors offer billing options through auto insurance, most health plans, and workers’ compensation, minimizing or eliminating out-of-pocket costs.

If the accident wasn’t my fault, why do I have to use my own insurance?

Third-party claims can take a long time to settle. Using your own insurance often allows for quicker treatment while your insurer seeks reimbursement from the at-fault party.

Will using my Personal Injury Protection (PIP) affect my insurance premiums or driving record?

No. Your insurance company typically recovers costs from the responsible party without raising your rates or affecting your record.